This Privacy Policy describes how Jess Martin (ABN 24203936327) ("we", "us", or "our") collects, uses, holds, and discloses personal information in connection with the website jessmartin.com.au (the "Site") and associated services, programs, and digital products (collectively, the "Services").

We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles ("APPs") contained in Schedule 1 of that Act. By using our Site and Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information

We collect personal information that is reasonably necessary for us to provide our Services. The types of personal information we may collect include:

1.1 Information You Provide Directly

- Name and email address (when you subscribe to our mailing list, make an enquiry, or submit an application)

- Billing information and payment details (processed securely by our third-party payment processor. We do not store your card details)

-Information provided in applications for programs and purchases

-Communications you send us, including enquiries and replies to emails

1.2 Information Collected Automatically

- IP address, browser type, and operating system

- Pages visited, time spent on pages, and referring URLs

- Device identifiers and cookies (see Section 7 below)

1.3 Sensitive Information

We do not intentionally collect sensitive information (as defined under the Privacy Act, including health information, racial or ethnic origin, or financial account details beyond what is necessary to process a payment). If you voluntarily provide sensitive information in the course of engaging with our Services, we will treat it with the highest level of care and will not use or disclose it for any purpose beyond the reason it was provided without your explicit consent

2. How We Use Your Personal Information

We use personal information only for the purposes for which it was collected, or for directly related purposes, including:

- To provide, administer, and deliver the Services you have purchased or applied for

- To process payments and send purchase confirmations and receipts

- To communicate with you about your enrolment, booking, or application

- To respond to your enquiries

- To send you marketing communications about our programs, offers, and content but only with your consent, and in accordance with the Spam Act 2003 (Cth). You may opt out at any time by clicking "Unsubscribe" in any email or by contacting us directly.

- To improve our Site and Services through analytics and user behaviour insights

- To comply with our legal obligations We will not use your personal information for any secondary purpose without your consent, unless that use is required or authorised by law.

3. Disclosure of Personal Information

3.1 Third-Party Service Providers

We engage third-party service providers to support the operation of our Site and delivery of our Services. These providers are given access to personal information only to the extent necessary to perform their functions and are not permitted to use it for any other purpose.

3.2 Overseas Disclosure

Some of our third-party service providers are based overseas, including in the United States and the European Union. By providing us with your personal information, you consent to it being disclosed to overseas recipients for the purposes set out in this Policy. Please be aware that overseas recipients may not be subject to Australian privacy law, and you may not be able to seek redress under the Privacy Act in relation to their handling of your information.

3.3 Legal Requirements

We may disclose personal information where required or authorised by law, for example, in response to a valid court order, subpoena, or request from a law enforcement agency.

4. Data Retention

"We retain personal information for as long as is reasonably necessary to fulfil the purposes for which it was collected, to provide our Services, and to comply with our legal obligations. When personal information is no longer required for these purposes, we will take reasonable steps to destroy or de-identify it.

5. Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. These measures include:

- Use of reputable, industry-standard hosting and software platforms

- Encrypted transmission of data via HTTPS

- Access to personal information limited to authorised personnel on a need-to-know basis

- Payment information processed exclusively by compliant third-party payment processors. Please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Access, Correction, and Deletion

Under the Privacy Act, you have the right to request access to the personal information we hold about you, and to request that we correct any information that is inaccurate, out of date, incomplete, irrelevant, or misleading. To make an access or correction request, please contact us in writing at [email protected]. We will respond to your request within a reasonable timeframe (ordinarily within 30 days). We may need to verify your identity before processing your request. In some circumstances, we may be unable to provide access, for example, where doing so would unreasonably impact the privacy of another individual, or where the information is subject to legal privilege. If we deny access, we will provide you with written reasons. You may also request deletion of your personal information where it is no longer needed for the purposes for which it was collected and no legal retention obligation applies. We will action deletion requests within a reasonable timeframe.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies. Cookies are small text files placed on your device that allow us to:

- Remember your preferences and settings to improve your browsing experience

- Analyse how users interact with our Site (e.g., via Google Analytics)

- Deliver relevant advertising and retargeting on third-party platforms (e.g., Meta, Google) You may disable or manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site. By continuing to use our Site without adjusting your browser settings, you consent to our use of cookies as described in this Policy.

8. Marketing Communications

We will only send you direct marketing communications with your consent, or where we are otherwise permitted to do so under the Spam Act 2003 (Cth). Each marketing communication will include a clear and functional unsubscribe mechanism. You may withdraw your consent to receive marketing communications at any time by:

- Clicking "Unsubscribe" at the bottom of any marketing email

- Contacting us at [email protected] We will honour unsubscribe requests promptly and within the timeframes required by law.

9. Children and Minors

Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided personal information to us without your consent, please contact us at [email protected] and we will take prompt steps to delete that information from our records.

10. Links to Third-Party Websites Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

11. Complaints

If you believe we have handled your personal information in a manner that is inconsistent with the Privacy Act or the APPs, we encourage you to contact us first so we can attempt to resolve your concern. To make a privacy complaint, please contact us in writing at: Jess Martin Email: [email protected]

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. The current version will always be published on our Site with the date of last update noted below. We encourage you to review this Policy periodically. Where a change is material, we will take reasonable steps to notify you, for example, by email or by a notice on our Site.

13. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy, please contact:

Jess Martin

Email: [email protected]

Website: jessmartin.com.au

Last updated: 5 June 2026

Note: This document has been prepared as a template for review. It is recommended that a qualified Australian solicitor review this policy prior to publication to ensure it accurately reflects your specific business operations and legal obligations.